“ONE MORE DAY” is an application downloadable on Android and iOS devices, managed by Più Uno S.r.l. (VAT ID 02699140063), with registered office at Via Goffredo Mameli 4, postal code 15003, Casale Monferrato (AL), Italy, which allows the user to book and pay for the luggage transportation service from an affiliated “pick-up point” located inside their hotel to a pre-established “drop-off point” (airport, train station) located in the same metropolitan area. The use of the application implies acceptance of the following terms and conditions:

1. Purchase method.

The service is purchased through an intuitive guided procedure on the application (which includes online payment and the choice of drop-off point among those available in the metropolitan area) and the delivery of the luggage to the pick-up point, necessarily marked with a “tag” (or identification label: one per luggage) available at the pick-up point itself. At the end of this procedure, an email is sent to the user containing the QR code associated with their luggage and the transport details: the aforementioned email and QR code constitute the contract and are the only means of collecting the luggage at the drop-off point.

2. Service execution.

  1. Transportation is carried out on the same day or, if the reservation is made after the last pick-up time, on the following day.
    The transportation and storage at the pick-up and drop-off points are governed by these contractual terms and, to the extent not provided for therein, by Articles 1683 and following of the Italian Civil Code.
    Transportation is carried out by Più Uno srl with its own means or those of third parties.
  1. Once the order to pick up the luggage has been sent through the application, the contract cannot be suspended or cancelled, nor is it possible to change the chosen drop-off point as the destination.
    The failure to retrieve the luggage by the driver in charge of pick-up at the pick-up point, due to the fault of the user who booked the service (e.g. failure to deliver or late delivery), results in a penalty equal to the cost of the service.
    The failure or delay in collecting the luggage at the drop-off point within the agreed time results in the delivery of the package to third parties at the user’s expense.

3. Service object.

  1. The service is offered only for luggage with a maximum weight of 25 kg and dimensions not exceeding 150x100x50 cm, whose value (container + contents) does not exceed 250 (two hundred and fifty) euros.
  2. The suitcase must be properly packaged and closed according to the weight, shape, nature, and value of the content. The packaging and closure must guarantee the content from deterioration and tampering. The user is required to take special care in the preparation of the internal material insulation, to ensure adequate protection of the goods during transport. The internal packaging must be suitable for protecting the contents from impacts and vibrations. The internal packaging must be suitable for protecting the contents from impacts and vibrations.
  3. The following items or goods are prohibited from being introduced into the suitcase:
    • Plants and live or dead animals
    • Currency (cash, coins, credit cards, traveler’s checks, meal vouchers, fuel vouchers; checks)
    • Other non-negotiable values
    • Software programs
    • Works of art and objects
    • Antiques
    • Tickets or access passes to any kind of shows or museums
    • Airline, maritime, railway, or other travel tickets
    • Keys to access properties or use means of transportation
    • Collectibles or exhibition objects of any kind (including clothing, prints, and manuscripts)
    • Precious metals and gemstones
    • Jewelry or ornaments of any kind (necklaces, earrings, rings, brooches, tie clips, etc.)
    • Consumer electronics (smartphones, tablets, televisions, PCs, wireless devices; Bluetooth devices; video game consoles and accessories, etc.)
    • Appliances or equipment with electric or thermal motors
    • Medical devices
    • Watches
    • Optical and precision instruments
    • Human or animal organs for transplants
    • Perishable animal or vegetable foods
    • Sunglasses and prescription glasses
    • Wines or spirits
    • Identity documents or personal certifications or for participation in public or private competitions
    • Architectural models, drawings, and projects of any nature
    • Patentable material
    • Waste
    • Narcotics and prescription drugs
    • Firearms or cutting weapons, firearm components
    • Compressed air or carbon dioxide weapons
    • Rocket launchers and starting guns
    • Teasers
  1. As delivery points may be located within airport areas, it is in any case prohibited to introduce into the suitcase objects or substances not allowed on scheduled flights under international and national regulations, which could determine the impossibility of depositing the suitcase at the delivery point, such as:
    • Ammunition
    • Detonators and initiators or fuses
    • Mines, grenades, and other explosive military materials
    • Smoke candles and cartridges
    • Dynamite, gunpowder, and explosives
    • Spray cans for personal defense
    • Fuel system components of vehicles that have fuel content
    • Alarm devices
    • Gases, including propane and butane
    • Flammable liquids, including gasoline and methanol
    • Refrigerants and irritants
    • Radioactive material, including medical or commercial isotopes
    • Flammable solids and reactive substances, including magnesium, ignition devices, pyrotechnic articles, and rockets
    • Corrosive substances, including mercury and vehicle batteries
    • Flammable liquids/solids, including alcohol above 70 degrees
    • Magnetizing substances
    • Oxidizing and organic peroxide substances, including bleach and automotive body repair kits
    • Toxic or infectious substances, including rat poison and infected blood
    • Underwater torch with inserted batteries

4.1. For the reasons mentioned above, it is also appropriate that the introduction of liquid substances into luggage should be done using individual containers with a capacity not exceeding 100 milliliters or equivalent (e.g., 100 grams), to be transported in a transparent, resealable, completely closed plastic bag/pouch/purse, with a capacity not exceeding 1 liter (or dimensions equivalent to approximately 18 x 20 cm).

4. Responsibilities.

  1. The carrier’s responsibility for cases of loss (total or partial) or damage to the baggage during transportation or instrumental deposit for transportation is governed by art. 1696 paragraph 2 of the Civil Code and is therefore limited to 1 € (one Euro) for each kilogram of lost or damaged goods.
  2. The user is responsible for any damage caused (even to third parties) by defects in the packaging of their own luggage, even if not detected at the time of acceptance. In particular:
    1. The user of the service guarantees to the carrier compliance with the dimensional and/or value limits of the luggage referred to in the previous art. 3.1.: any exceeding of such limits excludes any liability of the carrier for the greater weight or value of the transported luggage.
    2. the possible introduction into luggage of one or more items prohibited under the previous art. 3 and/or public safety laws, determines the exclusive responsibility of the user for any damage to third parties and constitutes a reason for exclusion of compensation (also under art. 1227 of the Civil Code) for the loss, deterioration, or theft of the aforementioned items during transport, as well as for the deterioration of the luggage or its content possibly caused by such items.
  3. The liability limit referred to in art. 1696 of the Civil Code will also apply in the event of delay in delivery, and only with regard to damages that are duly and fully proven, and that are a direct and foreseeable consequence of the delay.
  4. The carrier shall not be liable for any failure or delay or inaccurate performance of transport that depends on force majeure or unforeseeable circumstances, which, under Article 1694 of the Italian Civil Code, are presumed to include all the impeditive circumstances that are beyond the control of the carrier, such as (by way of example and not exhaustively): earthquakes, cyclones, storms, floods, fires, fog, snow, or ice; events such as (by way of example and not exhaustively): wars, epidemics, accidents, terrorist acts, strikes, embargoes, local disputes or popular insurrections; national or local disruptions in land transport networks and mechanical problems with transport vehicles or machinery; latent or intrinsic defects in the contents of the shipment; criminal acts of third parties such as theft, robbery, and arson.

5. Right of inspection.

The user is informed of the possibility that their suitcase may be subject to inspection and control by public authorities or by public service appointees for reasons of public safety or health.

The user declares to have carefully read and understood the reverse terms and conditions of the service and specifically accepts and approves Article 2.2 (penalty and storage costs charged for failure or delayed retrieval of the suitcase); Article 3.1 (dimensional and value limits of the suitcase); Articles 3.3 and 3.4 (non-transportable goods); Article 4.2.a (exclusion of carrier liability for exceeding dimensional or value limits); Article 4.2.b (exclusion of carrier liability for transporting prohibited items); Article 4.3 (liability for delay); Article 5 (right of inspection).